Member Since: 5/2/2013
The Ritz had fantastic food, at a decent price. They were helpful to make our menu just as we liked it, even with a couple last minute adjustments.
Member Since: 11/26/2012
The chapel was clean and gorgeous. And even though it rained all evening the reception was awesome. Even allowed 2 bridesmaids to nurse in their private nursery.
Member Since: 1/1/2012
When you first decide on the Ritz they are there for you the entire way. I worked with my specific person for 1 1/2 years and it was perfect. They do the food and cake and the venue is beautiful!
Member Since: 5/7/2012
We were very pleased with the service of the staff on the wedding day and not having to worry about anything! They did an amazing job setting everything up and taking care of our guests throughout the reception. Our first meeting with our sales rep was a little rockie as she was having a difficult time sticking to our budget but the next meeting all went great.
Member Since: 3/18/2012
The overall atmosphere was very nice. I was not bothered with any details throughout the evening.
I was not particularly fond of the coordinator we worked with prior to the wedding. She would say "you won't want it that way" when I certainly did. Our dinner was delayed because she said there was no way we would be here at 6pm when the reception was to start...and we were early.
I did not request things out of the ordinary except that the cake remain in the room while being cut. However, this was not communicated to the manager in charge of my reception that evening and the cake was cut in back. In the process of carrying the cake out of the room, the cake topper was dropped on the floor and broke. They did replace it, but the problem would have never occurred if the cake was simply left in the room as I requested.
The food was good. We were somewhat disppointed with the cake as it did not taste the same as when we went for our tasting. It was a very heavy cake...almost like pound cake.
Otherwise, the evening was as fun as I could have hoped for.
Member Since: 5/15/2011
The Ritz Charles did an awesome job! They made sure everything went smoothly and did a great job making it everything I hoped for! I strongly recommend them.
Member Since: 9/12/2011
I had a budget and they went out of their way to make sure I stayed within my limits. My planner was unbelievably nice! The place looked like a fairytale, and I couln't have asked for more!
Member Since: 9/25/2011
It was nice that everything was handled in one place. Not only was the venue perfect for us, but they kept us from having to spend more time finding a cake bakery, a caterer, table renters ect. Other than the Ritz, we only needed a photographer, florist and DJ. The Ritz handles everything else.
They offer packages, but my advice to future brides, be sure to ask about everything! We were able to eliminate parts of the packages to save some money. We have the feeling though that had we not asked about certain options, we would not have been offered them. Our consultant did not offer different alternatives when we expressed concerns. She also was not the consultant at our reception which does not make sense.
The one big negative for us... we had a 200 person guest list.... all adults... and all drinkers. We made this clear throughout the planning process and were only staffed with 2 bartenders at 1 bar. (we were told we would have 2 bars open)
Member Since: 6/27/2010
We recently had our wedding at the Ritz Charles Chapel on 9/14/12 and it was beautiful! The staff was great, we worked mainly with Anne Clidence and we really enjoyed her. She helped us make the wedding unique and made sure everything ran smoothly the day of the wedding. I would definitely recommend this venue!
*Please note, I gave 4/5 starts because there were a few small things regarding paperwork that took quite a few drafts because of silly mistakes and because there is no piano or organ available for music, which adds a little stress tot he situation. However, we used a Cello/Violin combination and it was just beautiful!
Member Since: 4/20/2012
Beautiful site But summer time weddings can be HOT, most of our guests ended up out on the patio & our cake melted (as we were an hour late getting to site).
Member Since: 1/3/2012
The Ritz Charles was very nice to work with. We had our food tasting months before the actual event and it was even better the day of our wedding! The servers were on time delivering appetizers and plated dinner. The food was warm, tasty, well prepared and nice presentation. The Ritz also created our cake which was absolutely beautiful and exactly what we discussed. Everyone enjoyed the service, food, and dessert. The Ritz was also able to bring in specialty beers for our open bar at the event! They were so easy to work with!
Member Since: 5/7/2011
My experience with The Ritz Charles was very good. The facility (the Garden Pavilion) was beautiful, the table setups were a setup were as we discussed and even exceeded my expectations. Everything that we discussed per our contract, for instance colors of linens, decorations, table runners and centerpieces that I provided, were just as discussed. In a word, they were perfect. Luckily we were able to have access to the venue one day prior to our rehearsal and they were accommodating with us bringing in wedding props (garden arbor, planters, centerpieces, etc). This was extremely helpful for our party so we didn’t have to do it the day of the rehearsal. The staff of The Ritz Charles were completely knowledgeable, helpful, and fabulous in every way.
During their Bridal experience in March, when we were able to sample all things available to us on the menu for our wedding dinner, it was very well run. The food was amazing, and the servers that presented the food were very knowledgably about sauce contents and what meats and vegetables were commonly paired together. It helped us narrow down our choices from chicken to cake. Paula was extremely helpful and friendly. She answered my seemingly never-ending questions and if she didn’t know the answer to one of them, she got back to me in a timely manner.
On the day of our wedding, the manager, Renee, was completely helpful, completely accommodating, completely awesome. Our wedding ceremony and all the events following went smoothly. She kept things moving and everything on time! Renee and a few members of the staff were extremely helpful in packing the gifts and centerpieces at the end of the evening. Everyone was kind, clean, well groomed, and well mannered. The food completely lived up to our expectations. It was hot, tasty, and delicious! The entire meal was served in a timely manner. The cake not only tasted far beyond our wildest dreams, but it was a work of art. The baker, using only a picture from the internet, totally replicated my idea and made it even better! I was 100% pleased. All our guests were wanting seconds! The bar and the bar tender were fabulous! Good humored and seemed to be just as excited to be there as we were. We received many compliments on him.
Our only issue with The Ritz Charles was that they lacked/ didn’t provide a bride’s room because we only signed a contract to rent the Garden Pavilion. Other than that, we had a completely satisfying experience with The Ritz Charles. I would highly recommend them for any celebration especially a wedding!
Member Since: 4/29/2011
I had my reception in the Garden Pavilion and I had the perfect wedding. I was worried it might be too hot, but the doors were all open and there was a nice breeze and it was quite pleasant. (It was about 70-75 degrees on my wedding day and no rain, so I got kind of lucky there).
I had so many comments from guests and family that they could not believe how organized everything was. I got compliments on the food, too. We had a plated meal and open bar and everyone had an amazing time. Paula was my coordinator and Renee was my day-of coordinator. Both women did an excellent job, and I felt like I was working with friends. If you think you can save money by going someplace that isn't all inclusive, I would suggest that you reconsider. By the time all was said and done, I spent about the same at the RC as I would have if I had gone someplace where I had to get tables and linens and caterer and cake and everything else separately. And the big bonus was, they literally took care of EVERYTHING for me. Set up, tear down, everything. I dropped everything off on Wednesday before my Saturday wedding, and picked everything up the following weekend.
The RC has been in business for a long time, they know what they are doing, and it shows. Our cake was DELICIOUS, the food was perfect, everything was set up just the way I requested, and my girlfriends even had fun with the bartenders! Every person I came in contact with from my planner Paula to the waiters were friendly and professional. My day was worry free and perfect.
Member Since: 11/30/2011
OUR GUESTS WERE FROM CALIFORNIA-WASHINGTON-ARIZONA-COLORADO-TEXAS- ILLINOIS-WISCONSIN-TENNESSEE-ALABAMA, MASSACHUESTTES, NEW YORK, AND INDIANA. GUESTS APPRECIATED BEING ABLE TO WALK TO THE RECEPTION FROM THE BEAUTIFUL CHAPEL ON THE GROUNDS. HOTELS ACROSS THE STREET ARE RENAISSANCS A 4 STAR HOTEL, HAMPTON ALSO EXCELLENT.STAFF MADE US FEEL LIKE WE WERE AT THE RITZ CARLTON . RITZ CHARLES SERVICE WAS AS GOOD IF NOT BETTER THAN A WEDDING WE HAD FOR OUR OLDEST DAUGHTER AT THE BRIDGEWATER CLUB.. COST INCLUDED ALL FLOWERS, CAKE, WEDDING PLANNING SERVICE, EXCEPTIONAL STAFF!!!! BRIDE & GROOM LOVED THE PERSONAL SERVICE THEY AS WELL AS THEIR GUSTS RECEIVED THE ENTIRE EVENING
Member Since: 5/31/2010
My wedding at the Artsgarden was seamless and beautiful thanks to the catering services of the Ritz Charles. Several guests commented on the generous portions of actually great-tasting food! They also do a chocolate dipped strawberry with the wedding cake, a nice touch. Laura, our Ritz Charles contact, went above and beyond to make sure our day was great!
Member Since: 7/11/2011
I used Ritz Charles and the location out in the Village of WestClay for my outdoor wedding and the reception at the Meeting House there. They did a fantastic job and everyone loved the food (and drinks). They have great bridal packages and were very easy to work with and accommodating. I am glad that my now husband and I have decided to go through them. This certainly made my wedding so much easier since they took care of everything, including the cake. All I had to do was add flowers, music and officiant. Can't get much easier than that.
Member Since: 4/1/2011
Great service. Coordinators were very helpful. Event flowed smoothly.
Member Since: 12/22/2010
The Ritz Charles was a wonderful reception site. Everything was exactly how I wanted it. The Ritz is a very classy site, and they had exceptional service. I would use them again in a heartbeat!
Member Since: 3/12/2011
I chose to work with Ritz Charles after seeing their essentially complete packages for wedding receptions with a variety of options in my budget. I wanted to have everything just "taken care of" when it came time for the rehearsal, and that was exactly what they did! My family was all coming from out of town, and I didn't want them to have to do much of anything by the time they got there. My coordinator and I met a couple of times to go over details, and they were very flexible in allowing me to add or take away things from the package I chose. When it came down to the actual night, everything was flawless - the tables were set-up exactly as we discussed, the extra table favors were placed (at no extra charge!), the food was out exactly when and where it was supposed to be, and if there were any mistakes along the way, I never heard anything about them! Even beyond, we had an extra guest show-up that we weren't expecting, and we were still able to call 1 hour before the reception and arrange a place for her. I would highly recommend this venue for anyone looking to have essentially one contact person to take care of main decorations (except flowers), tables and linens, food/catering, drinks, and cake - all of which were done to the level of my expectations. If you're like me and like to delegate and trust people to actually do what they're supposed to, this is an excellend place for you. I'm still hearing complements about our reception, and I feel as if I barely did a thing!
Member Since: 9/19/2010
Great service!!! My wedding consultant changed half-way through our planning, and the transition was wonderful! They were very helpful, and took care of everything for us! I could not imagine our reception going any smoother!
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Your reception at the Ritz Charles will be meticulously planned by you and our event specialist. From imported linens to beautiful florals, all can be arranged with ease and the exacting attention to detail that you would expect from one of the finest venues in the world. Complimentary bridal show admission.
- Price Range: $$$
- Outdoor Ceremony Area: No
- Indoor Ceremony Area: Yes
- Outdoor Reception Area: Yes
- On the Water: No
- Tented Area: No
- Wheelchair Accessible: Yes
- Onsite Catering: No
- Outside Caterers Allowed: No
- Kosher Available: No
- Liquor License: No
- Onsite Overnight Accommodations: No
- Onsite Parking: Yes
- Valet Parking: No
- Onsite Wedding Consultant: No
- Liability Insurance: No
- Site Fee: No
- Capacity: More than 400
- Style: Banquet/Reception Hall