Amway Grand Plaza Hotel

(26 reviews)
187 Monroe Ave., NW Grand Rapids, MI | (616) 458-6771
| www.amwaygrand.com
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Amway Grand Plaza Hotel 5 of 5 1 26

26 total reviews

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Results 1 - 20 of 26
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Wedding: 9/29/2012
Member Since: 6/9/2011 verified review
Amazing Day    posted 11/14/2012 (updated 11/14/2012)

The Amway Grand Plaza is simply amazing. Everything from the food, service,and experience is top notch. Also, working with Grace and Amy made all the difference. They helped to make my wedding more than I ever could have dreamed of, and a day we will never forget. It has been 6 weeks since the event and guests are still talking about the venue and food.

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Wedding: 9/30/2012
Member Since: 10/5/2011 verified review
First Class Hotel    posted 10/17/2012

My husband and I were pleased with the Amway Grand Plaza Hotel. We had our wedding ceremony in the elegant Gerald R. Ford Presidential Ballroom and reception in the stunning Pantlind Ballroom. The food, service, decor, etc were top notch. We are still getting rave reviews from our guests.


Wedding: 8/18/2012
Member Since: 7/31/2011
exactly what we hoped for:    posted 8/28/2012 (updated 8/28/2012)

From start to finish our experience at the Amway was superior. Beginning with Grace Hill and continuing with Jennifer May their commitment to work with us to create an elegant and warm experience for our daughter and son in law was exceptional...and the food was excellent! Most of our wedding guests were from out of town and they were impressed by the atmosphere, service, and amenities at the Amway. The location was great and our guests enjoyed being able to access the museums and other venues around town by foot. A wonderful week-end!

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Wedding: 8/10/2013
Member Since: 2/16/2003 verified review
Excellent Reception Venue    posted 10/3/2013

We hosted our wedding reception in the Pantlind Ballroom on August 10, 2013, and everyone had a great time. During the planning phase, I worked primarily with Darrin, who is really an expert at what he does. He was businesslike, organized, and polite throughout the entire process. I don't live in Grand Rapids, so I wasn't able to meet in person until later in the process, but Darrin was extremely flexible and patient with all of the emails and phone calls leading up to our event, right down to last minute decisions and changes.

The event execution went extremely smoothly - the setup crew arranged things nicely, the staff at Amway worked well with the florist and DJ, and the waitstaff and kitchen crew served an excellent meal for a large crowd of people. Our server for the evening was so prompt and kind - I wish I could recall her name! Also, the chef created a delicious, classic cake based on a picture that I had emailed to Darrin.

The Amway is clean and well maintained, the rooms and common areas are historic and beautiful. Many of our guests were from out of town, and the Amway provided an excellent first impression of Grand Rapids. The discount room rate was a great value, and after some initial hangups with the booking website, guests had a positive experience.

Selecting the Amway as your venue will certainly cost more than other Grand Rapids venues, however, if it is in your budget, or if you are able to adjust other areas of your budget, this historic and beautiful venue is worth the cost. Rather than stressing about details and coordination, you can leave it up to the staff at Amway, and they will pull together a lovely event for you.

The Amway will provide a smooth and elegant experience for you and your guests!

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Wedding: 6/6/2013
Member Since: 2/17/2013 verified review
Wedding Night Stay    posted 6/23/2013

My husband surprised me with a stay at the Amway the night of our wedding. He emailed them and they even gave us a discounted rate!

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Wedding: 12/1/2012
Member Since: 3/5/2012 verified review
Wedding Night    posted 1/2/2013

We had the Louisiana Suite for our Wedding Night and it was beautiful! The view was incredible!

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Wedding: 12/1/2012
Member Since: 11/6/2011 verified review
Well worth the price    posted 12/27/2012

We compared venues throughout Grand Rapids and nothing compares to the Amway! We had a December wedding reception in the Imperial ballroom and it was so elegant! All of our guests loved the food and setting. Darrin was our coordinator and was very attentive. This venue may be one of the more expensive venues in GR, but when you look at the quality of service you get and the ambiance, you can't beat it! The photo ops alone are worth it!

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Wedding: 11/24/2012
Member Since: 1/19/2012 verified review
Great Spot!    posted 12/11/2012

Beautiful and so accommodating. They have a fantastic spa, shopping, restaurants, and fun bars around downtown!

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Wedding: 7/14/2012
Member Since: 7/22/2011 verified review
Five star venue    posted 8/21/2012

great place

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Wedding: 8/4/2012
Member Since: 12/6/2010 verified review
Perfect reception    posted 8/21/2012

The Amway was a gorgeous location for my August wedding reception. The food was delicious and the service was impeccable. The wait staff was so nice and helped us out throughout the whole night (and they didn't complain that I kicked off my shoes almost immediately). The overall bill ended up being much more expensive than we originally anticipated but our friends and family had a great time! We received so many compliments about our wedding and the Amway is to thank for that.

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Wedding: 6/9/2012
Member Since: 6/1/2011 verified review
Yummy Cake    posted 7/8/2012

I am a gluten free bride, and the pastry chef at Amway actually seemed excited to accomodate me. He made the top layer gluten free, and gave me so many options for the rest of the cake so that my guests could have regular cake. My gluten free portion was amazing, but even better, we had so many compliments from our guests. Everyone said that it was the best cake they had ever had at a wedding. People were even asking for seconds. The cake really matched our style as a couple, and I am so excited that everyone liked the cake.

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Wedding: 4/28/2012
Member Since: 5/17/2010 verified review
wedding room block on 4-28-12    posted 5/15/2012

Excellent service and elegant atmosphere!

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Wedding: 10/22/2011
Member Since: 4/5/2011
Stunning and Stress-free    posted 2/29/2012 (updated 2/29/2012)

Amy Detweiller did a great job coordinating our wedding. She's a veteran at the task and it shows! She was very patient with us throughout the planning process; she kept us informed and at ease that the day would go smoothly. She did a great job!

We held our ceremony in the GRF Presidential Ballroom and the reception in the Pantlind Ballroom; both beautiful , elegant venues. We were very happy with the ease of planning, organization, coordination, table service and bar service. It was a bit on the pricey side (we paid for everything ourselves), but in this case, you get what you pay for - NO STRESS! :)

FOOD WAS DELICIOUS!!! The tomato bisque with puff-pastry dome was perfect for our fall wedding. Generous servings

CAKE WAS GORGEOUS and yummy! We went with their red velvet and fondant. Very good! Also make a groom's cake for us with a scuba theme; fun and chocolate!

One thing that many guests noticed was that, unattended cocktails were very quickly whisked away from the tables. If you took two sips and set your glass down to go dance or mingle ant a neighboring table, you'd have to go back to the bar for a new drink because your previous vanished. We went with the flat bar rate versus the per-drink rate, so I guess that was lucky on our part. Perhaps this is serving policy to keep minors from trying any "funny-business?"

Anyhow, it was a beautiful setting and I always felt like everything was under control. I would highly recommend this venue!

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Wedding: 11/5/2011
Member Since: 8/13/2008 verified review
Beautiful hotel!    posted 11/27/2011

This is a beautiful hotel! We used it for our accommodations the night prior and night of our wedding. We had amazing service and had no complaints. I even left behind some things which they held for me at the front desk so I could easily retrieve them the next day. Room service was prompt and delicious. It was well worth being treated like royalty for the weekend. Every individual in the hotel remembered who we were when we showed up and left. It felt great!

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Wedding: 11/5/2011
Member Since: 1/11/2009 verified review
A fairytale experience    posted 11/23/2011

I had an amazing wedding, actually a dream come true. The Amway is beautiful and elegant. We stayed in the Pantlind side of the hotel, got our hair done in the salon. It was amazing, my hair was absolutley amazing. The stylists are so nice there and they can handle quite a large wedding party. The food was amazing and my guests raved about it. They are very proffesional and have amazing event coordinators such as Amy that help with what ever you need.

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Wedding: 9/3/2011
Member Since: 11/29/2010 verified review
Amway Grand Plaza ... outstanding    posted 10/25/2011

We couldn't have been more please with our event. Having such a wonderful hotel for guests to stay right at the venue made it so convenient, with brunch the next morning right there too. Logistically perfect and absolutely flawless. The service was efficient, the food was outstanding, the cake was a very specially request and the best I've had. The staff really works hard to please. It's the best deal in the city if you want a formal wedding.

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Wedding: 9/17/2011
Member Since: 9/20/2010 verified review
fabulous!    posted 10/13/2011

I could not have had a better experience with the staff at the Amway Grand Plaza Hotel. Jennifer and Grace were an absolute delight to work with.They were very accommodating to our requests and always quick to get back to us with an answer. They treated us not only as clients, but as people they genuinely cared about. From catering to booking rooms for our guests, they were always on top of everything and eager to help when they could. The ambiance of the hotel and staff created a wonderful atmosphere for our guests and for us during our wedding weekend. We will definitely be recommending this venue :)

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Wedding: 8/13/2011
Member Since: 6/19/2008 verified review
Food & Service your guests will rave about!    posted 9/17/2011

The Amway Grand Catered our wedding. They provided above and beyond what was expected. Our guests talked about our food for weeks after the wedding. They have a wonderful ability of creating an experience for your guest not just making great food. I would HIGHLY recommend Amway for any event!


Wedding: 7/22/2011
Member Since: 4/10/2010 verified review
Perfect!    posted 8/21/2011

Delicious, easy to work with, they make the cake too (and boy is it delicious!!). Couldn't have asked for better. If you want something different from mediocre wedding food, go here. They can personalize your menu also, so you're not forced to just choose a package. Did I mention the cake was delicious??!! Grace coordinates their catering and she is AMAZING, truly a gift from God, esp. since we planned our wedding in 6 weeks. Could not have been more perfect :)

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Wedding: 6/18/2011
Member Since: 3/7/2010
I love the Amway!    posted 7/21/2011

Amway was great. They have a friendly and super helpful staff that makes sure everything is running smoothly on your important day. The food was a great ht at the reception and our stay their was really nice.

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Results 1 - 20 of 26
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From the flawless catering to the exceptional decor, the Amway Grand Plaza Hotel's magical and unforgettable setting will surpass your expectations, and that of your guests. Call to reserve your enchanting date, or to inquire about hosting a reception in one of our private dining rooms.


  • Price Range: $$$
  • Amenities: Indoor Ceremony Area, Kosher Available, Liquor License, Onsite Overnight Accommodations, Onsite Parking, Valet Parking, Wheelchair Accessible
  • Capacity: More than 400
  • Style: Banquet/Reception Hall, Hotel/Resort, Mansion/Historic Site

awards and affiliations

  • The Knot Best of Weddings 2013The Knot Best Of Weddings 2013
  • The Knot Best of Weddings 2012The Knot Best Of Weddings 2012

Amway Grand Plaza Hotel's twitter

It was the year of President Gerald R. Ford’s birthday and the first year of income tax. It was the year 1913. #tbt pic.twitter.com/qXVjdmg3jX


17 Hours ago from @AmwayGrandPlaza


@shelbySjones we look forward to seeing you! Congratulations @jillmast!


23 Jul from @AmwayGrandPlaza


@Netcrimes Thank you for the wonderful review! We truly appreciate it.


17 Jul from @AmwayGrandPlaza


Our hotel from Monroe Avenue looks just slightly different today. #TBT #ThrowbackThursday #GRHistory #GrandRapids pic.twitter.com/OyXTsqmjc2


17 Jul from @AmwayGrandPlaza


@JesseJFryeNC We appreciate the shout out Jesse! We're flattered!


17 Jul from @AmwayGrandPlaza