Member Since: 11/20/2013
We had a great experience with Derco. Pete was wonderful - patient, helpful, nice. He presented us with options he thought we would like. Not once did he appear to be pushing the most expensive thing - he was genuinely interested in figuring out the best thing for us.
Member Since: 1/14/2013
My fiancé(now husband) was recommended Derco by a friend, who had been to Derco many times over the past several decades. My fiancé custom created my engagement ring here and it is beyond beautiful. He says he could not have done it without Judy. Of course at the time I had no idea, and when I saw it I just fell in love with it. It’s flawless. So I went to Judy to get his wedding band. They had an excellent selection of bands -- we wanted something simple, masculine, and without stones... which they had plenty of options for. He loves his ring now.
I was extremely pleased with the level of customer service I got here. They offered us water, were very patient with us trying on several different rings, and followed us through to making a decision. They also offered some good advice as we tried to make our decisions. I am definitely going to make Derco our family jeweler. They even clean the other rings you are wearing. Their prices are reasonable for the quality you receive. Yay Judy and thank you.
Member Since: 10/3/2012
My mom has been going to dercos for years. So when my now husband I wanted to get married we knew we had to go there. This place will go above and beyond for you!! I'm not kidding when I say they are hands down the best jewelry place ever!! When you walk in they give you a water and take all your jewelry and go clean it for you. One time I had a ring that had a crack in it and they fixed it for me, for free!! I have very long skinny fingers, but my knuckles are a little bit bigger so getting rings on my fingers is very hard to do. They had to make my ring a special size so it could go over my knuckle but not move around too much once it was on my finger. Oh did I mention how good their prices are?! They are great! If you need any kind of jewelry, go to Drecos!
Member Since: 7/15/2012
My husband bought my engagement ring at Derco because he felt like they had great service, and they didn't push the business aspect on him. They seemed to care more about what I would like, more than just how much he wanted to spend. Since my husband got a loaner setting, we decided to go back to Derco to choose a setting I liked. Greg, the employer, was really helpful. He showed us a ring that they had recently sold, but seemed like something I wanted. They were even able to make a wax molding of it, free of charge, so I could try it on, rather than just see it on paper. We also got my wedding ring from Derco. They were able to make the bridge a bit thicker, and raised the prongs, so my wedding band would sit flush again the engagement ring. They were all very accommodating when we dropped by without an appt, giving us water and cleaner every time.
Member Since: 2/19/2013
This place is top of the top. You can tell because when you walk into the jewelry center this one is always packed and the others are usually empty!
My fiancé was referred to them by 2 different people and boy I am glad he was! We got our wedding bands and my engagement ring here. The service is outstanding and the jewelry is to die for. I'm staring at my gorgeous sparkles as I type! I don't think you could get better quality than Dercos!!
Member Since: 12/11/2011
We got our wedding bands here and the service was amazing. They are not pushy at all and they listen to what you need.
Member Since: 10/14/2011
The effort you put into visiting Dero will be worth it! Yes, you will need to make a reservation of sorts as it is housed in a wholesale showroom. But, you will receive amazing service (hello complimentary jewelry cleaning, water and candy while you wait) and a great deal on jewelry. In addition, they do custom designing services at no extra charge whether you just need to make a small change or if you want to pretty much design your piece from scratch.
My family has purchased jewelry from Derco for years and so there was no reason for us to go astray when it came time to purchase our wedding bands!
Member Since: 3/21/2011
Purchased my engagement ring, wedding band and husbands band at Derco. Excellent service, John was great, but all others we dealt with were great too. The owner is very involved. Provide excellent customer service. Free cleaning anytime you are there. Even jewelry not purchased there! Diamonds are stunning, of great quality and reasonably priced. Make an appointment and go early, it gets very crowded!
Member Since: 3/24/2010
This place is my favorite jewelry store ever! they are in the jewelry mart in SF. They do not try to sell or pressure you into buying like many other jewelry stores do. They really work with you and within your budget. They only have high quality diamonds. They are the best!!!
Member Since: 10/30/2011
they are a bit hard to find, but they worked well with us. They got a little impatient though. I don't want to go back there
Member Since: 1/9/2011
All I wanted was a simple classic band to complement my understated engagement ring. I found it here for a good price. The customer service was good--attentive and kind.
Member Since: 2/18/2010
I was very impressed with Derco's. The sales men/women are very helpful. I will and have recommented Derco's to anyone who is looking for beautiful, quality jewelry and GREAT customer service.
Member Since: 4/13/2010
My husband first went to Derco with his mother to pick out my engagement ring and it was more beautiful then what I had imagined my ring would look like! Then he took me there to pick out a wedding band and they have any ring you could dream up and the service is amazing. All the employees are so sweet and accommodating. My mother loved my ring so much that she went to Derco and upgraded her ring set as well.
Member Since: 3/6/2007
We absolutely love Pete! He's our go to guy for all our wedding blings. I searched high and low for someone to help replicate a particular design I fell in love with but everyone came out to be so expensive and left us feeling like we were just getting ripped off. We learned early in our planning that there are certain vendors you just have a good connection with and those are who you should work with, nothing less. Pete helped us with my custom design and made it even better! It's truly one of a kind and I love it! He even helped us custom make the hubby's ring as well, which Derco doesn't do usually.
Thank you Pete for our beautiful wedding jewelry!!!
Member Since: 6/16/2010
Derco took us step by step through finding the perfect diamond and wedding band to match my engagement ring. It was an amazing experience, and it was great to build my bridal set with my husband.
Member Since: 6/25/2010
You may have to wait because they're busy, but its worth it. Ask for Judy, she is very nice and knowledgeable. We shopped for rings for two months and went to several jewelers; Derco is by far the best.
Member Since: 2/5/2009
My sister got her ring from here and so did I. The service is wonderful! I brought in diamonds from my husbands grandmothers ring. They used those diamonds in the design. Then when I wanted to get my band, they matched it up perfectly!! I love it and I am proud to wear it everyday and for the rest of my life!!!
Member Since: 7/5/2008
My fiance and I went to Derco to order a custom designed engagement ring after the original setting he ordered for me from James Allen turned into a complete nightmare. The staff here at Derco was absolutely amazing with the patience and knowledge. Growing up, my family had their family jeweler that we always went to in the South Bay. Now that I've found Derco, I now have my own jeweler that I highly recommend. The salespeople that we worked with (Lorraine, Judy, Greg, and Harout) were extremely patient and courteous. We felt no pressure and they kept telling us to "sleep on it" or take time to make our decisions. The store is a well kept Bay Area secret that's hidden deep in the Jewelrymart. When I visited, this was a store where there was a line out the door with people waiting to be helped; the neighboring stores had stragglers and the occasional customer.
The customer service here is impeccable and the pricing was competitive and comparable to online retailers such as Blue Nile. My fiance has always been a huge fan of shopping online and he believed that when he bought my center stone, he was getting a great deal from Blue Nile since they didn't have the overhead of a brick and mortar store. After we made our purchase; we did some research and price comparison and found that Derco not only was great with pricing; they had sales people and a storefront that was tangible.
Through the custom work process I got to know owners, Jack and Ohan. I visited multiple times; to view the wax, the casting, and to finally pick my engagement ring. The pricing was extremely reasonable and included the setting fee for my fancy beautiful cushion diamond. Jack and Ohan really know how to work their magic in this industry and remind me of the way business should be run. They are extremely fair when you broach the subject about price negotiation.
I'm sold... when I can get amazing customer service at prices that beat the online sites. Thank you Derco! I love my micropave engagement ring!
Currently I'm working with them to custom make a wedding band to match my ring.
Note to other brides; make sure you go in early. Most of their work is all custom made to your specifications so during peak wedding seasons, the time from order to completion would be around 4-6 weeks. The wait is completely worth it; the handiwork and quality is impeccable. My original setting from James Allen was machine casted and the pave beads were uneven and misaligned. When I got my micropave ring done here, through the jewelers loup I could see the quality of their pave work.
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