Member Since: 7/16/2012
What they say is true you can't get good food and good service from catering.
Being in the hospitality industry we knew it was going to be difficult finding a catering service that would accommodate great in food and service. We thought we found the perfect fit with Food Evolution. The director ensured us of it all as we explained how important service was. Unfortunately she broke her promises as she guaranteed us she would be there to direct the service and she was not there and I could barely reach her the week of the big day.
They were understaffed and could barely get on top of it. The staff was rude and snapped off to me when I asked one of them to clean up something on the dance floor that could result in an accident.
They provided a cheese tray in my bridal suite that had MOLDY cheese on it. They forgot our waters and champagne as well. They were to serve waters and champagne before the ceremony, they didn't do that. They forgot to save the entire wedding party appetizers as we were away taking pictures and put in a special request to have them come after. They forgot to place our engraved champagne flutes on our table, forcing me to fetch them.
Over all we did a lot more work in trying to get them to do what we had agreed on months before the service. We paid extra for services that were not met and were over all dissatisfied.
The food was great but the company left a sour taste in our minds
Member Since: 3/26/2012
We were so incredibly excite to work with Food Evolution. They were the first tasting we had and we cancelled all others because we were blown away by the delicious food and excellent service. We had so much faith in Sue and our team-they seemed to be such professionals, be on top of things, we were constantly reminded how often and how well they put on weddings and that we didn't need to worry about a thing. However, the day of the wedding they were late getting things set up, things that were promised were not delivered on, we had an inexperienced bartender who was called in last minute (and told all the guests this) who wasn't able to get drinks out during cocktail hour to my guests, also-neither my husband or my food was served with the rest of the table because they didn't have record that the bride and groom received a duo plate. It was honestly such a pleasure to work with Food Evolution until the day of our wedding when it felt like it was one disappointment after another. I do have to say though, that the food was just as delicious the day of as it was at the tasting and the room looked great-it was more the service and set up that struggled as well as a total lack of communication that ended up leaving us truly disappointed.
Member Since: 11/26/2012
We hired Food Evolution for our wedding. They were a complete disaster. They failed to do the most important parts of their job on the day of the wedding. And in the days that followed, they failed to provide answers about what happened or adequately address our complaints. Food Evolution is a very small operation and they speak with confidence about their abilities. However, if you are having anything bigger than a very small event, and if your event space poses any unique challenges, do not use this company. They will be in over their head. They will fall short on service. And when you complain, they will ignore your request for answers. It is not worth the risk to hire this company for an event.
For a full review visit yelp
Member Since: 4/2/2012
Sue Waarich and her team at Food Evolution made our wedding taste amazing. We had a bit of a slow start with them: after an initial phone call that made me feel very positive about them, I had a hard time getting a returned phone call for almost a month. However, they made up for it in the end. When we finally sat down to do a tasting, Sue was attentive and the food was great. We wanted an Indian station, and when the saag paneer had too much cumin, we came back for a second tasting to get it right. We also got all of our rentals (chairs, tables, cutlery, plates, etc.) from FE. The staff was attentive and helpful at our wedding, and our guests went back for seconds and thirds (we had three food stations set up). So even if you have a slow start with them, they'll pull through and make your wedding day a good one!
Member Since: 2/10/2011
Finding a caterer initially was a nightmare! After contacting several catering companies, I discovered Food Evolution and Sue Waarich. What a godsend! From the start, she was nothing but warm, friendly and helpful! Both my husband and I felt instantly at ease with her which was a major factor in our decision to use them for our wedding!
The tasting was phenomenal. Sue truly took the time to discuss what we wanted and our vision for the day. Her recommendations were superb and she never tried to push us over our budget. Quite the contrary, she worked closely with my husband to get our costs to where we wanted them to be....right down to helping size down a few tables and advising us on purchasing our liquor(we were able to bring in our own). We had to bring everything in for our venue and Sue worked with us to ensure tables, chairs, linens, etc were ordered.
Sue was there the day of the wedding and did wonders for calming me down! She attended to every last detail and made sure that my husband and I were taken care of and not bothered with small questions/issues from her team. Our day would not have been what it was without Sue and her team!
Now, the food. Amazing! I have not stopped receiving compliments from our guests regarding how wonderful the food was! Definitely not your "typical wedding food." Sue took our vision and made it a reality and we could not be more thankful and happy!
Our venue had hired a new onsite coordinator and Sue worked closely with her to make sure everything we wanted was taken care of(including things not technically within her role as catering manager). We are so happy we chose Food Evolution and would strongly recommend them to anyone looking for excellent food and exceptional service!
Member Since: 5/22/2009
We used Food Evolution as our caterer for our wedding on 3.17.2012. From the first tasting with Sue we were blown away. The food and service was impeccable. I was honestly a little worried that we were just seeing amazing things at the tasting and when it came to the wedding things might not live up to that standard, but believe me they did. The food was as delicious as it was at the tasting, and the service was amazing. We received several complements on the food, the taste, service and presentation. Our wedding was at a location where almost everything needed to be brought in. This at first seemed very overwhelming to me and I was concerned about how it would all pan out. When it came to that day I had no worries- Sue and her team were all over it.
We HIGHLY recommend Food Evolution. They are great at what they do!
Member Since: 12/21/2009
Sue Waarich at Food Evolution made me feel like I was her own daughter getting married. She was very fun to work with, and very attentive to what we wanted. Food Evolution was very comfortable working in our venue, the Harold Washington Library, which made everything much easier.
We were very impressed with our tasting. Sue was respectful of our budget and helped us trim down to stay within it. She also made minute changes to personalize things for us (down to the specifics of rearranging the butter pats!).
At the reception, Sue herself paid careful attention to myself and my groom, as well as our families, making sure we had everything we wanted.
Member Since: 3/15/2000
Really great to work with and the food was terrified. Got lots of great comments from guests. Sometimes it took a little effort to get an email returned, but overall, they were great to work with.
Member Since: 5/19/2009
Sue and her team at Food Evolution were great. I have nothing but great things to say about them and we recieved a lot of compliments on the food and service.
Member Since: 6/24/2007
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